Laser Engraving

Laser Engraving Terms

We engrave exactly what you enter, so please double-check your text carefully, including spelling, capitalisation, dates, and numbers. We are not responsible for errors in the submitted text.

A few things to know:

  • A live preview of your engraving is available on the product page. We strongly recommend reviewing it before completing your order. Please note the preview is an approximation and the final result may vary slightly depending on the material and equipment used.
  • If no engraving text is provided at checkout, your item will be shipped without engraving. Engraving requested after an order is placed is not guaranteed and may incur an additional service fee. Please contact us before placing your order if you need assistance.
  • Engraved items cannot be returned or exchanged. Once lasered, the item is yours.
  • Emojis are not accepted and will not be engraved.
  • Minor variations in text size or position may occur. We may adjust formatting or capitalisation where necessary.
  • Ordering more than one engraved item? A bundle counts as one product, with its own engraving fields for each item inside it (for example, separate fields for the Gripper, Pliers, and Hook Remover). The quantity arrows next to "Add to cart" do not create extra engraving fields, any additional units added this way will ship without engraving.

    If you'd like more than one engraved bundle or single product, keep the quantity at 1, complete the engraving fields, and add it to your cart. Then return to the product page and repeat the process for each additional one you need.

    Example: Want two Hook Remover bundles engraved with the same or different names? Complete all 3 engraving fields for the first bundle and add it to your cart. Then go back to the page, enter the second set of names, and add that as a separate cart item. Do not use the quantity arrows to change 1 to 2 on the same bundle, the extra unit will not be engraved.

If we make an error, we'll send a replacement once the incorrect item is returned to: PO Box 2385, Mildura VIC 3502, Australia.